Privacy Policy

Our Commitment to Privacy

At AtivoLabs ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when you:

• Contact us via email or contact forms
• Subscribe to our newsletter or updates
• Apply for positions at AtivoLabs
• Engage with our products or services

This may include: Name, email address, company name, job title, phone number, and any other information you choose to provide.

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent, click patterns, referring URLs
• Cookies: See our Cookie Policy section below

2. How We Use Your Information

We use the collected information for legitimate business purposes:

• Service Delivery: To provide, maintain, and improve our products and services
• Communication: To respond to inquiries, send updates, and provide customer support
• Analytics: To understand user behavior and optimize website performance
• Security: To detect, prevent, and address technical issues and fraudulent activity
• Legal Compliance: To comply with legal obligations and enforce our terms
• Marketing: To send relevant information about our products (with your consent)

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

3.1 Types of Cookies We Use

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand how visitors interact with our site
• Performance Cookies: Improve website speed and performance

3.2 Third-Party Services

We may use third-party analytics services such as Google Analytics. These services may collect information about your use of our website over time and across different websites.

Managing Cookies: You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

4. How We Share Your Information

We do not sell your personal data. We may share information only in these circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our website and services (hosting, analytics, email delivery)
• Legal Requirements: When required by law, court order, or to protect our legal rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• With Your Consent: When you explicitly agree to share information

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit (HTTPS/TLS)
• Secure data storage with access controls
• Regular security audits and updates
• Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law:

• Contact Information: Retained while you maintain an active relationship with us
• Analytics Data: Typically retained for 26 months
• Legal Records: Retained as required by applicable laws and regulations

When data is no longer needed, we securely delete or anonymize it.

7. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restriction: Request limitation of processing your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time where we rely on consent

To exercise these rights, contact us at [email protected]

8. International Data Transfers

AtivoLabs is based in Portugal. If you are accessing our website from outside Portugal, your information may be transferred to, stored, and processed in Portugal or other countries where we or our service providers operate.

We ensure appropriate safeguards are in place to protect your data in accordance with GDPR and applicable data protection laws.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

10. Third-Party Links

Our website may contain links to third-party websites, including our products (AssetLink, Timer, Sócia). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date at the top
• Sending email notification for significant changes (if you've provided your email)

Your continued use of our website after changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Supervisory Authority

If you believe we have not addressed your concerns adequately, you have the right to lodge a complaint with your local data protection authority:

For Portugal: Comissão Nacional de Proteção de Dados (CNPD)
Website: www.cnpd.pt